Ed Brown - State Farm Insurance Agent at 700 West 25th Street in Sanford, Florida

Customer Reviews about Ed Brown - State Farm Insurance Agent

• ✪ ✪ ✪ ✪ ✪
  I have been with State Farm since I first owned a vehicle. I moved to Florida two years ago and decided to continue using State Farm because I had such a great experience with my agent back in Colorado. My experience here has been the exact opposite. Like most customers, I prefer to have my insurance payment withdrawn from my account so I do not have to hassle and call. In March, I had to change my card number for payment and since that time, I have had to call every month to ask them to change my card number so the payment is automatically withdrawn. The employees never seem to care, nor are apologetic that I have repeatedly have to call. The employee I spoke with today, Sarah, seemed to careless that I was going to look for another agent because of my unresolved issues. As a loyal customer, I am disappointed when I come across people that don't care about their job or the well-being of the company they work for. Mr. Brown should know about certain employees that do not want to keep loyal customers and have no customer service skills. Next month, I will probably have to call again and at that time, I will be changing agents.
  October 13, 2017

  by Stacie Murray
• ✪ ✪ ✪ ✪ ✪
  Scammers that's all I got to say... Tried to save money by switching and I did and now they have changed the premium 3 times in less than a month... I'll go back to direct auto seems to be a better more organized company...
  March 07, 2017

  by Chad steel

Photo gallery of Ed Brown - State Farm Insurance Agent

About Ed Brown - State Farm Insurance Agent in Sanford